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Support
Providing our customers with unparalleled software support is one of the factors which has made us the leader in First Nations technology solutions for over 25 years. In fact, we were recently voted #3 in a worldwide customer satisfaction poll conducted by Sage!
When you purchase any one of our First Nations Management Modules, you're purchasing more than just a solid piece of software that will help your community get a firm grasp on everything from your Housing assets to your Social Assistance clients - you are also purchasing priority customer service from one of the most trusted, Aboriginal-owned, IT companies in Canada!
With one low annual fee Abenaki Software Assurance Plan (ASAP) members get the benefit of:
- Protecting the Value Your Investment: All ASAP members receive new releases as they are available and never have to pay for an upgrade - you will always have the latest version right at your fingertips.
- Access to our Free Email Support: One of the best ways to get a hold of any of our support staff is via email (support @ abenaki.com), and as an ASAP Member, you will get unlimited access to our experienced staff via email. Email is also good for documenting any problems you may run into for future reference if you happen to run into the same problem again.
- Access to Free Telephone & Remote Desktop Support*: Our support staff can be reached at 800-361-1402 from 8am to 8pm Atlantic (4am to 5pm Pacific), and are more than happy to address any software-related concerns that may arise. *Support does not include the following issues: Data Repair, Data Backup, Installation Assistance, and Operating System & Hardware troubleshooting.
- Access to Special Discounts & Offers on Abenaki Modules & Training: As an ASAP member, you are entitled to receive up to 5% on scheduled training, workshops, and webinars.
- Free Abenaki Newsletter Subscription: Stay updated on Abenaki courses and workshops, "best-practice" advice, and technology news that affects you; our valued customers!
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Sage, Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are the property of their respective owners.
